TILT Privacy Policy

Introduction

TILT Tools (“we,” “us,” “our”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information in compliance with the General Data Protection Regulation (GDPR). Our Privacy Policy applies to all visitors, users, and others who access the Platform (“Users”). In order to use our platform we need to process certain personal data of its Users.

Information We Collect

For Team leaders

• Email Address: Collected for account creation and communication. Lawful basis: Contractual necessity.
• Full name: Collected for account management. Lawful basis: Contractual necessity.
• Communication between you and us
• Subscriptions / preferences

For Team members

• Anonymous Responses: No personally identifiable information is collected from team members participating in questionnaires. Lawful basis: Legitimate interest.

How We Use Your Information

We use your personal data to help us provide, support and administer the TILT Tools services. We only use your personal data to ensure we can give you a service that will enable to you improve your team.

Data Subject Rights

Under GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Erase your data ("right to be forgotten")
• Restrict processing of your data
• Object to data processing
• Data portability
• Withdraw consent, if consent is the basis for processing

Safety and security

TILT Tools has taken the appropriate technical and organisational measures by using the latest technologies to protect your personal data against loss or unlawful processing. We encourage you to play your part in safeguarding your data. You hold the responsibility for keeping your unique password and account details confidential, as well as for monitoring access to emails exchanged between you and us. We cannot be held liable for the privacy, security, or operational measures of any other organizations.

Data Protection Officer

For questions about your data, contact our Data Protection Officer at privacy@tilt.tools.

Data Storage

Your information will be held on servers in the European Economic Area (EEA). We will take steps to protect your information in line with locally applicable data protection requirements. No data is transferred outside the EEA.

Data Retention Period

We retain customer information only as long as necessary to provide the services on our platform. Additionally, we will retain customer information if needed to meet legal, accounting, or regulatory obligations. Data related to team leaders will be retained for as long as their account remains active. We reserve the right to retain anonymous responses indefinitely for analytical purposes. We store backups of data for up to 30 days to ensure disaster recovery. It's important to note that this backup might contain information users have requested to be deleted. However, after the 30-day window, such data will be permanently erased.

Data Breach Notification

In the event of a data breach, affected users will be notified within 72 hours, as required by GDPR.

Third-Party Services

We do not share your personal information with third parties unless necessary for service operation or required by law.

Automated Decision Making

TILT does not use automated decision-making processes that have legal effects on users.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy. The latest version will be available on our website.

Contact Us

For questions regarding this Privacy Policy, contact us at privacy@tilt.tools.